Create a custom practice set
Pick category, difficulty, number of questions, and time limit. Start instantly with your own quiz.
Generate QuizGK Question
The concept of Citizen's Charter in India was first introduced based on recommendations of which committee?
- Santhanam Committee
- Second Administrative Reforms Commission
- Sarkaria Commission
- Punchhi Commission
Answer: Second Administrative Reforms Commission
Citizen's Charter initiative launched in 1997 based on Second Administrative Reforms Commission (ARC) recommendations. Charter sets standards of service delivery, timeframes, grievance redressal mechanisms for public services. Not legally enforceable but promotes accountability. Department of Administrative Reforms and Public Grievances (DARPG) coordinates implementation. Part of broader good governance reforms to make administration citizen-centric.