GK Question

polity medium true_false

The Performance Management System (PMS) for civil servants, introduced to replace the Annual Confidential Report (ACR), emphasizes 360-degree appraisal with continuous feedback and objective performance indicators.

  1. True
  2. False

Answer: True

Performance Management System (PMS) features: (a) 360-degree feedback: Inputs from superiors, peers, subordinates, stakeholders — more comprehensive than ACR's top-down assessment, (b) Objective indicators: Quantifiable targets linked to role responsibilities (e.g., project completion, service delivery metrics), (c) Continuous feedback: Mid-year reviews, coaching, development planning — not just year-end assessment, (d) Development focus: Identify training needs, career planning, skill enhancement — not just evaluation for promotions, (e) Implementation: DoPT guidelines; gradual rollout across services; challenges include cultural change (from confidential to transparent), training evaluators, avoiding subjectivity, (f) Balance: Accountability for performance vs. developmental support; PMS aims to shift from punitive ACR culture to growth-oriented performance management. Illustrates HR reform: modernizing civil service appraisal for results-oriented governance.

Topic Governance Reforms - Performance Management System Evolution
Exam Relevance Civil service HR reform frequently asked in UPSC and SSC exams
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